Red Lion Area School District - LaunchPad Login Issues – Incident details

All systems operational

LaunchPad Login Issues

Resolved
Operational
Started 4 months agoLasted 1 hour 15 minutes

Affected

Classlink

Operational from 12:07 PM to 1:22 PM, Degraded performance from 12:07 PM to 12:42 PM, Operational from 12:42 PM to 1:22 PM

LaunchPad → My Files

Operational from 12:07 PM to 1:22 PM

LaunchPad → My Apps

Operational from 12:07 PM to 1:22 PM

LaunchPad → My Classes

Operational from 12:07 PM to 1:22 PM

Authentication

Degraded performance from 12:07 PM to 12:42 PM, Operational from 12:42 PM to 1:22 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue causing intermittent login problems has been resolved. Login functionality is back to normal. Thank you for your patience.

  • Monitoring
    UTC
    Monitoring

    he issue causing intermittent login problems has been corrected. We are continuing to monitor the situation to ensure stability. We will post another update once we're confident the issue is fully resolved.

  • Identified
    UTC
    Identified

    We have identified the issue causing intermittent login problems for users. Our team is actively working on a fix. We will post updates here as soon as more information is available.

  • Investigating
    UTC
    Investigating

    We are currently investigating reports of intermittent issues affecting user logins. Our team is actively working to identify the cause. We will post updates here as soon as more information is available.